General Questions: 

How can I contact you about the services you offer?

We are constantly updating our website with new services. However, we are always here to serve you. If you do not see a service on our website, please contact us at and we will be glad to accommodate your request.  

How do I contact your company if my question isn’t answered here?

Our fastest and most available (24/7) line of communication is via email at However, you can reach us between the hours of 9 AM – 5 PM, Monday – Friday at 954-795-0136.

What payment methods do you accept?

Currently, Vestra Solutions accepts Cash, Checks, all major Credit Cards and payment through Zelle.

What is your cancellation policy?

We accept cancellations or rescheduled appointments 48 hours in advance. If you fail to do this, you will incur a $50 rescheduling fee.

Cleaning Related Questions:

What types of properties do you specialize in?
We provide commercial and janitorial cleaning service for a wide range of buildings, suites, and settings.

Can you clean before/after special events?
Yes, we offer Pre & Post Event cleaning services.

Do I have to sign a contract?

No, you do not need to sign a contract. However, we do provide the options of short-term contract, month-to-month services, annual contract or longer term commercial cleaning requirements with discounted pricing to contracted services.

What do you not clean?

We will not clean human or pet feces, vomit, urine or blood due to sanitary reasons.

Do I need to provide your team with my own cleaning equipment or supplies?

We offer you the choice of using your cleaning supplies or ours.

Are there scope or limitation sizes to your services?
We professionally clean spaces of all sizes and types and in many different industry settings.